Toucan Group Blog | Digital enlightenment

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Dependable Internet Services Underpin Successful Answer Call Business

Website AdminNovember 2, 2009

Zoom Answer Call is celebrating its first successful decade in business, over eight years as a client of Toucan Internet.

In 2002 Chella Hayes, CEO of Zoom decided to rebrand the company’s logo, website and stationery and chose Toucan Internet to assist in this project. The resulting distinctive branding is still in use today, epitomising the quality of business call handling from Zoom.

Chella says “Good internet communications are essential to our entire operation and in this respect Toucan Internet has excelled, repeatedly surpassing expectations. We value Toucan’s personal and rapid response to issues as they arise. They routinely debug email problems, invariably such problems being caused by third party or client’s networks, which nonetheless prevent Zoom providing its clients with the first class service they expect”

We wish Zoom Answer Call a successful second decade.

For more details on how Zoom could help you business please see www.zoomuk.co.uk or email Chella at sales@zoomuk.co.uk

At Toucan Internet we’re looking for more businesses that want exceptionally high quality internet services and unparalleled support.

toucan-beak-tag-150 Please call us for a chat.

t: 01279 871 694
e: simon@toucanweb.co.uk

w: www.toucanweb.co.uk

Quality Suppliers, Uncategorized

Announcements, Customer Comment

Leading Barristers’ Chambers chooses web partner

Website AdminOctober 27, 2009

9-12 Bell Yard is a leading criminal barristers’ chambers in the City and they chose Toucan Internet as their web designers earlier this year. Apart from the main web projects, Toucan’s creative design team has been engaged in producing a number of items in various media for Chambers, including email campaigns, digital Christmas cards and a hand drawn website.

The annual Chambers’ party aboard HMS Belfast was a real success and Toucan designed and produced the impressive corporate folders together with the event invitations for the night. These designs were based upon a newly evolved logo icon taken from designs that had been created as part of the development work for the Chambers’ new website. 3_detail_21

A Chambers’ spokesman said “We are delighted with the creativity and support Toucan has brought to every project they have worked on so far.”

The folder and modified logo are designed to give great value in that they can be used on more than just one occasion. The generic chambers folder will double as a CD presentation folder for distribution of material such as course notes, whilst the modified dynamic glass effect logo will feature in the forthcoming website.

Simon Thomas, Partner of Toucan Internet said “This is a great example of how a brand identity can be effectively used across different media. Toucan’s strength is that we have all the resources required including creative designers, Flash developers, programmers, systems people and the team approach to make these projects a success for our clients”.

For more details about 9-12 Bell Yard :
Web: www.9-12bellyard.com
Tel: +44 (0) 20 7400 1800
Email: clerks@9-12bellyard.com

For more information or details on how Toucan could enhance your marketing and promotional material please call or email.

toucan-beak-tag-150 Tel: 01279 871 694
Email: simon@toucanweb.co.uk
Web: www.toucanweb.co.uk

CD / New Media, Print & Design, Web

Announcements, Customer Comment

We can speak Klingon

Website AdminOctober 20, 2009

“Having a website properly created, run and promoted for you is an important part of business now. Having a company that can provide such a service in a totally reliable, professional and friendly (non-Klingon-speaking) way is even more important. Lucky me: I found that company in the form of Simon and his team at Toucan. If your web co. doesn’t measure up, feel free to move to Toucan – I’ll share!”

Jane Malyon
Trainer – Coach – Writer – Speaker – “Agony Aunt”

See Jane’s Websites from Toucan >>>

Having been immersed in the commercial side of the Internet since 1995 we at Toucan can talk Klingon where required but prefer helping you develop your online business in plain English.
Please call us for a chat.

toucan-beak-tag-150 t: 01279 871 694
e: simon@toucanweb.co.uk
w: www.toucanweb.co.uk

Business Wisdom, Web

Customer Comment

Web of Deceit

Website AdminOctober 20, 2009

What to do if you become a victim of online fraud

Routine online shopping and banking transactions should not pose any problems for people using the Internet, however the World Wide Web has vast scope for criminality, and fraudsters have been quick to exploit the opportunities it provides.

Here are some of the risks:

Emails purporting to be from banks, credit card companies or other financial institutions such as PayPal, that direct you to fake websites where they try to extract essential security information from you, (known as Phishing)
ADVICE: Never follow links in emails. Instead go to the official site and login as usual.
Emails, that contain attachments that carry a virus or Trojan payload.
ADVICE: If you don’t know the sender, never open an attachment.
Websites that download tracking cookies, adware, Malware or viruses directly onto your computer.
ADVICE: Install antivirus software that will check all sites you visit.
Transactions with strangers via Ebay that turn out to be fraudulent.
ADVICE: Never, ever send money via Western Union or other transfer service. Never allow a buyer to pay more for an item than expected, and never send them the ‘change’, as their original payment will always bounce.

Always install good Anti virus, firewalls and anti-phishing software on your computers and activate email-scanning too.

If you think you have been de-frauded online, report it to your local police station. Essex police has a fraud department that will liaise on your behalf with the appropriate authorities and internet companies to try and bring the criminals to justice. This includes foreign forces and Interpol.

Ebay and PayPal also have their own dispute resolution services and offer some protection to their users.

Peter Caulfield, Uttlesford Crime Reduction Advisor & Architectural Liaison Officer
Essex police, East Street, Saffron Walden, CB10 1LX 01376 556233
General Non-Emergency Number – 0300 333 4444 and ask for the person or department you require.

toucan-beak-tag-150

For more information on Toucan and how we could help develop your business

please call us for a chat.

t: 01279 871 694

e: simon@toucanweb.co.uk

w: www.toucanweb.co.uk

Business Wisdom

Announcements, Published Articles

Toucan Internet at the Dentists

Website AdminOctober 14, 2009

Nobody likes going to the dentist; or do they. Toucan Internet LLP seems to have found favour with progressive dentists looking for success online.

Welcome to Smile and Wellbeing

Smile & Wellbeing in Bishop’s Stortford was Toucan’s first success when charged with getting the site favoured by Google with top search terms “Dentist in Herts” and “Dentist in Bishops Stortford”. Entrepreneurial dentist Dr Bhavin Bhatt said “We had a lovely site that projected our practice well, but until we handed control of the website to Toucan, nobody was visiting. Since Toucan optimised the site we have a steady stream of visitors and new clients, primarily from these search terms. We are pleased with the results and as such have referred Toucan to other colleagues looking for good web partners”.

See www.smileandwellbeing.co.uk

Hook Lane Dental Practice logo developed by Toucan Internet

One such referral was Dr Kieron Khoorbhoor of Hook Lane Dental in Welling, Kent. This was a new practice and Toucan was pleased to get involved at an early stage and provide creative designs for the practice logo, business stationery, referral forms, and of course a rather unique website including a video of the practice.

See www.hooklanedental.co.uk

And just last week Dr Saba Qureshi’s Northwood Orthodontics website was launched. This site was designed to be in line with industry norms and project a friendly approachable practice that both parents and adults would feel comfortable using. The site is heavily optimised ready for search engine marketing and the domain name of www.orthodontics-london.co.uk hides no secret that we’re after some serious Google referrers.

For more information on Toucan and how we could help develop your business please call us for a chat.

t: 01279 871 694

e: simon@toucanweb.co.uk

w: www.toucanweb.co.uk

Search Engine Marketing, Search Engine Optimisation, Web

Announcements, SE Marketing, SEO

Be Web Wise – as published in NBA Passport Sept 2009

Website AdminOctober 6, 2009

nba_article-image Simon Thomas, from Toucan Internet LLP, talks us through
his experiences.

Most businesses want to hang onto their cash and investigate what gives them the best bang for their buck; something we should all be doing all of the time, but brought into focus as the recession squeezes our cash.

Nothing could emphasis this more when we see the upturn in investment by businesses that have analysed their ROI’s and have woken up to the fact that the Net is in many cases the quickest, cheapest and most effective route to market and has been either ignored or played with without serious intent in the past. Many clients have realigned budgets, giving significantly less or no spend for space advertising and sales people in favour of online marketing.

For example it is possible to build an administrative system that will run all the courses for a national swim school for £5,000. David Cartwright, MD of the Cartwrights Swim School said “It was a big leap of faith for us to move from traditional paper based systems. We knew it would be the quickest way to communicate with the hundreds of clients we have on courses all around the country and would also be the automated administrative centre.”

It’s a fairly simple job to identify from where best business rewards will come when reviewing a business m.o. and their current marketing. Don’t subscribe to the philosophy that if it’s simple it doesn’t work.

Pat Fox, MD of Aralia Garden Design, noted: “Over a couple of weeks this summer, our site generated three orders totalling £63,000.”

Article published in Passport the Newport Business Association monthly business publication

For details of the Newport Business Association – www.newportbusinessassociation.co.uk

The full September issue of Passport is available in PDF format here >>>.

For more information on Toucan and how we could help develop your business
please call us for a chat.

toucan-beak-tag-150 t: 01279 871 694
e: simon@toucanweb.co.uk
w: www.toucanweb.co.uk

Business Wisdom, Web

Published Articles

Chartered Surveyors & Architects celebrate 30 years in business

Website AdminSeptember 30, 2009

Having achieved 30 years of successful business, both locally and nationally, Wilby & Burnett decided to review and update the company branding. Foremost in the minds of the partners was how to formulate an updated public image whilst remaining true to their existing and very successful branding. This new image was used in everything that meets and greets their clients including evolving the company logo, redesigning the stationery and of course establishing the practice website.

Having chosen Toucan Internet LLP to undertake the project, the logo and stationery design was the first stage. Once concluded the website design was addressed and, in a few “stepping stone” design concepts, a design was conceived that was true to the established branding. This projected the business as a professional, multi-disciplinary practice covering key areas of project management, architecture and surveying.

The website’s prime objective is to be a prestigious reference point to any possible client considering using the services of the practice. Partner Terry Wilby said “We’re very pleased with the published website. It projects well the professionalism of the business with key examples using Flash image sequences whilst showing us as an approachable business with whom most would like to work.”

www.wilbyburnett.co.uk

For more information on Toucan and how we could help develop your business please call us for a chat

t: 01279 871 694
e: simon@toucanweb.co.uk
w: www.toucanweb.co.uk

Web

Announcements

A new website for a changed market place.

Website AdminSeptember 23, 2009

This year many of our customers have had great results from their websites as we’ve worked their sites harder for better returns against the back drop of shrinking markets.

For companies looking at innovative marketing methods we have also designed and produced many thousands of CD business cards.

We’ve been so focussed on our customers’ successes that we’ve neglected our own marketing.

Correcting this, we’ve completely reworked our main website to share with you some of the effective new ideas that we’ve adopted this year for giving our clients the edge online over their competition.

Please see http://www.toucanweb.co.uk.

It is more apparent than ever that businesses are turning more to their websites to affordably generate the lion’s share of sales opportunities over past, more traditional methods – a well optimised and managed site does give a strong return on investment.

We’ve also seen customers automate sections of their business by having us write web server based routines to manage work previously done by office personnel, thereby freeing staff for more profitable use of their time.

We are more than just a web design company to our clients – we are a cost effective extension to their business.

When visiting our website at www.toucanweb.co.uk you’ll also have the chance to receive
“Tips and Tricks for online success” for FREE and a chance to win an iPod.

If you have an idea for an online facility and want to sound us out, please call me as we’re always interested in new challenges.

Wishing you continued success,
Simon @ Toucan Internet LLP toucan-beak-tag-150

t: 01279 871 694
e: simon@toucanweb.co.uk

CD / New Media, Web

Announcements

Mercedes S Class added to Chauffeur Fleet

Website AdminAugust 1, 2009

Flying Hire S Class Mercedes Service

Flying Hire is a long established, no compromise chauffeur service providing executive travel services for local business around Stansted, London and serving all London’s Airports.

As clients of Toucan Internet for over ten years, we are pleased to recommend Flying Hire for any travel requirements, but especially for business when there is the need for absolute reliability and a quality of service that cannot be bettered.

Owner of Flying Hire, Chris New, says “We offer a top quality service at a more than fair market price which is why we have thrived as a business over the last ten years.” He goes on to say “we’ve worked with Toucan as our online marketing partner as they share our ethos for quality of service and have consistently delivered us great search engine results that keep channeling customers to us”.

To find out more about Flying Hire and how to book the new S Class star of the fleet, please visit their website or email Chris.

Flying Hire Contact Information:

Web: http://www.stansted-airport-taxis.com
Tel: +44 (0) 7968 026 032
Email: customerservice@stansted-airport-taxis.com

For more information of how Toucan can help further your online success please contact us:
Tel: 01279 871 694
Email: simon@toucanweb.co.uk
Web: www.toucanweb.co.uk toucan-beak-tag-150

Web

Announcements, SE Marketing

Macmillan Cancer Supported

Website AdminMay 20, 2009

dsc_1544_150px Shona is Toucan Internet’s lead database developer and has decided (or been roped into) running the Edinburgh Marathon this year on 31st May to help raise money for the extremely worthwhile charity of Macmillan Cancer Support.

Shona says “Macmillan Cancer Support have done an unsurpassable job of helping some close family and friends who have been touched by cancer over the last couple of years. The Macmillan charity does a fantastic job helping thousands of cancer sufferers and their families every day by providing practical, medical, emotional and financial support when it’s needed most. ”

So if any of you fancy sponsoring Shona to help spur her on then please do, “I need all the help I can get!” she says.

The link to sponsor Shona online is below and any pennies you can spare is much appreciated:

http://www.justgiving.com/shonawright

toucan-beak-tag-150 t: 01279 871 694

e: simon@toucanweb.co.uk

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